Human Resources, Training, And Labor Relations Managers and Specialists
Human resources, training, and labor relations managers and specialists have an important role in large organizations. Because top management does not have the time to devote to hiring personnel, they rely on the human resource department to do this work for them. These workers interview candidates, hire new employees, provide training, and maintain a positive work environment. Some consult upper management on objectives and strategies.
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A human resources generalist is responsible for all aspects of human resources. Traditionally, this individual develops and implements human resources policies and procedures. Therefore, a broad knowledge of the field is necessary. The director of human resources manages the different departments in human resources. Managers in each department report to the director. Divisions might include benefits, training, recruiting, or compensation. Recruiters are responsible for finding appropriate candidates for hire. Their jobs may entail travel to college campuses. Responsibilities include screening, interviewing, and testing applicants. They must be prepared to answer any questions regarding wages, benefits, and company policies. Equal employment opportunity (EEO) officers investigate and resolve EEO matters. They also compile statistical reports to ensure that all company practices adhere to the law. Employment and placement managers work to hire new employees. Once a candidate is hired, it is this manager’s job to find the job that is best suited for the employee. They typically supervise recruiters and equal opportunity specialists. Employee benefits managers and specialists focus on employee benefits. The largest portion of this area is healthcare and pension plans. Many companies know the importance to employees but must deal with rising costs at the same time. Benefit managers and specialists should be experts in designing benefit plans and must be familiar with changing legislation. Training specialists plan, develop, and implement employee-training programs. They often lead orientation programs for new hires. They conduct on-the-job training to new employees or to those moving to a new position. They also assist in easing a transition due to a merger or acquisition. Communication with upper management is vital in order to ensure that all company objectives are being met. Training specialists report to training managers. Labor relations managers assist upper management in collecting information for negotiations. Due to the decline in unions, many of these managers work with employees within an organization. They should have superior knowledge on labor law and be up to date on economic and wage information. A variety of other options are available to those interested in the human resources field. Individuals can become employee welfare managers, conciliators, mediators, directors of industrial relations, or employee relations representatives.
Necessary Qualifications
Those involved in the human resources field should be effective communicators. They should be persuasive and discreet. These individuals should also be prepared to work in stressful situations. Entry-level positions require a bachelor’s degree in business administration, human resources, or labor relations. Graduate degrees are often preferred for higher management positions. Many employers prefer candidates with experience in behavioral or social sciences, as well. Some organizations offer courses for certification. While this is not a requirement, some employers may see it as an advantage. Certification requires a specific amount of experience and a passing score on the exam.
Salary and Advancement
Entry-level positions entail data entry and other administrative duties in order to learn the business. An experienced employee often moves up to a managerial position. Those with exceptional skills advance to director of personnel and then top management. Salary ranges differ among job titles. However, most salaries fall between $24,000 and $114,000. A typical workweek is forty hours.
*This is a summarized article created to allow for a quick career review. For the most accurate and up-to-date information visit the Bureau of Labor Statistics, U.S. Department of Labor website to learn more about Human Resources, Training, And Labor Relations Managers and Specialists.
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copyright 2005
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