Office Clerks
Office clerks perform specialized tasks within a business setting. Nearly half of the country’s office clerks are employed by a variety of industries: local government, small businesses, healthcare offices, finance offices, insurance companies, and technical service businesses.
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Specifics of the Job
General office clerks are typically responsible for a variety of tasks during the workday. They file papers, enter data into the computer, operate office machinery (such as fax machines, scanners, printers, postage machines, and photo copiers), prepare mailings, answer phones, take messages, or type documents and letters. Duties can vary according to the kind of office. For instance, clerks employed by a doctor’s office may be responsible for maintaining patient records. Clerks working in an auto repair shop may be responsible for ordering parts or supplies. Clerks with more experience often take on more responsibility. Their duties may include taking inventory, sorting checks, and maintaining payroll records. They might make travel accommodations, prepare financial records, work with vendors, or handle customer complaints. Some supervise other clerical staff.
Necessary Qualifications
Office clerk jobs are usually entry-level positions. A high school diploma is all that is required. Although some employers prefer individuals with previous experience. Clerks are required to have typing skills, computer proficiency, and familiarity with some software packages. Many high schools, vocational schools, and community colleges offer courses on these subjects. Communication skills are also vital. Clerks will need to communicate effectively with customers, co-workers, and management. Due to technological advances, many employers are consolidating jobs. Office clerks will be required to perform a variety of jobs that used to be handled by several clerks. Therefore, the ability to multi-task is very beneficial.
Salaries and Advancement Opportunities
Office clerks earn between $14,000 and $34,000 a year. Those working for local government offices tend to earn a little more than other clerks. Full-time clerks work forty hours per week. Some are required to work overtime or shifts, depending on the nature of the business. Many clerks choose to work part-time. Advancement opportunities are limited. Those clerks who demonstrate leadership, interpersonal skills, and analytical skills may move into more responsible positions. Some become receptionists, secretaries, or administrative assistants. Professional positions require a formal education, however. Office clerks will need to pursue a bachelor’s degree at a local college or university to advance further.
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*This is a summarized article created to allow for a quick career review. For the most accurate and up-to-date information visit the Bureau of Labor Statistics, U.S. Department of Labor website to learn more about Office Clerks.
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copyright 2005
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